Shipping policy

Shipping & Delivery 

Enjoy complimentary shipping on all United States orders.

contact Mike Nekta directly at +1 (212) 921-4647 to review the status of your order.

To ensure the secure delivery of your order, Mike Nekta New York does not ship orders to post office boxes. We are able to accept post office box addresses for your billing needs.

 

You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier. We are not responsible for any unanticipated delays beyond Mike Nekta New York's control.

 Please allow 3 to 10  working days for Standard Delivery.

 

If you have ordered an engagement ring or have requested any additional service, this may take longer. Our rings are unique - please allow an additional 10 business days for the fulfillment of the order.

 

If you have any questions or require assistance, please contact our Client Services Team at +1 (212) 921-4647 or nektanewyork@gmail.com and we would be happy to provide guidance.


Client Care Hours: 

74 West 47th Street New York, NY 10036

Monday - Thursday: 9:30 AM–5:30 PM EDT

Friday 10:00AM–4:00PM EDT

Weekends: Closed